MBA’s National Mortgage Servicing Conference & Expo 2008
New Orleans, LA
February 26-29, 2008 February 27, 2008
Opening General Session
Speaker(s):
Chris Gardner, CEO, Author and Motivational Speaker
Customer Satisfaction in 2007
Moderator:
Greg S. Genua, Independent Consultant, Profit and Privacy Consulting
Speaker(s):
Michael Bekes, First Vice President, Customer Service, IndyMac Bank
Tim Ryan , CMB, Senior Director, Mortgage, J.D. Power and Associates
Terry Tracy , Senior Vice President, Customer Contact Internet, Countrywide Home Loans, Inc.
Litigation Update
Moderator:
Alan S. Wolf, President and Managing Attorney, The Wolf Firm
Speaker(s):
William Heller, Partner, Akerman Senterfitt
Edward Hyne , Assistant Vice President, Legal Dept., First Horizon Home Loans
Laurence E. Platt , Esq., Partner, K&L Gates
Handouts(s):
Fidelity Litigation
The Wall Street Journal article "Fidelity National Is Sued Over Fees "
Loss Mitigation Best Practices for Your Internal Operations
Moderator:
Michael Drawdy, Senior Vice President, Countrywide Financial Corporation
Speaker(s):
Edward R. Delgado, AMP, Senior Vice President, Wells Fargo Home Mortgage
Mitchell Oringer, Vice President, Asset Performance, GMAC ResCap
Kathleen Valenti, Vice President, Claims, Mortgage Guaranty Insurance Corporation
FHA / RHS / GNMA Update
Moderator:
Robert D. Lyons, Managing Partner, Lyons McCloskey, LLC
Speaker(s):
Kathy Gibbons , Director, Single Family MBS Division, Ginnie Mae
Vance Morris, Director , Office of Single Family Asset Management, U.S. Department of Housing and Urban Development
Susanne C. Wilson , Senior Loan Specialist, USDA Rural Development
Bankruptcy Boot Camp for Banks, Investors, Servicers and Their Attorneys
Moderator:
Regina Thomas, Esq., Managing Attorney, Bankruptcy Department, McCalla Raymer, LLC
Speaker(s):
Michael Arnovitz, Attorney, Reimer, Lorber & Arnovitz, Co., LPA
Henry E. Hildebrand, III, Chapter 13 Trustee, Office of the Chapter 13 Trustee
Joseph Vonnegut, Attorney, Hutchens, Senter & Britton, PA
Extreme Loss Mitigation
Moderator:
Thomas E. Prior, Partner / Member, Morris, Schneider, Prior, Johnson & Freedman, LLC
Speaker(s):
Suzanne Boas, President, CCCS of Greater Atlanta
Patrick Carey, AMP, Executive Vice President, Wells Fargo Home Mortgage
Tom Deutsch, Deputy Executive Director, American Securitization Forum
Melissa Lucas, Director, Loss Mitigation, Home Loan Services
Deborah I. Oakley, Senior Vice President, Homeownership Preservations, National City Mortgage Company
Faith A. Schwartz, Executive Director, Hope Now Alliance, The Financial Services Roundtable
Fannie Mae Update
Speaker(s):
Jason Allnut, Vice President, Credit Loss Management & Quality Assurance, Fannie Mae
Chip Hidinger, Director, Servicing Management, Fannie Mae
Brent Peterson, Vice President for Servicing Management, Fannie Mae
Off-shoring Strategies, Benefits and Obstacles
Moderator:
Scott Brinkley, Executive Vice President, Global Offshore Services, First American Corp.
Speaker(s):
Steve Arnold , Vice President, ZENTA
David L. Kane , Senior Manager, Deloitte Consulting
Srinivas Vijayaraghavan, Vice President, iGate Global Solutions Limited
Reverse Mortgages
Moderator:
H. Marc Helm, Chief Operating Officer, Reverse Mortgage Solutions, Inc.
Speaker(s):
Justin Burch, Senior Mortgage Banking Analyst, Ginnie Mae
Stephen Irwin , First Vice President, Servicing Operations, Financial Freedom Senior Funding Corporation
Joanne M. King , Vice President, EverBank Reverse Mortgage, LLC
Handout:
Reverse Mortgages At a Glance
The Mortgage Industry and Emerging Markets
Moderator:
Jim J. Park, President & CEO, Asian Real Estate Association of America
Speaker(s):
Gary Acosta , CEO, Prado Mortgage, Inc.
Martin Touhey , Senior Manager, PricewaterhouseCoopers
Next Generation Predictive Modeling
Moderator:
Kyle G. Lundstedt, Managing Director, FIS Applied Analytics
Speaker(s):
Michael Bykhovsky, President, FIS Applied Analytics
Lisa Nelson, Senior Vice President, Fair Isaac Corporation
James Rowe, SVP & General Manager, FIS Risk Management & Analytics, Fidelity National Information Services
Kent Westerbeck , President, Westerback Risk Management
Focus on the Economy: A Regional and National Perspective
Speaker(s):
Amy Crews Cutts, Deputy Chief Economist, Freddie Mac
Douglas G. Duncan, Senior Vice President & Chief Economist, Mortgage Bankers Association
David J. Kogut, Director of Mortgage Market Analysis, Fannie Mae
February 28, 2008
Servicing Specialty Loan Products
Moderator:
Cathe Cole, Director of Operations, Northwest Trustee Services
Speaker(s):
Kip J. Bilderback, Partner, Millsap & Singer, P.C.
H. Marc Helms, Chief Operating Officer, Reverse Mortgage Solutions, Inc.
Handout:
Servicing the Triple Products: Sub-Prime, Second Lien & Specialty
Taking a Customer-centric Approach to Cross Selling and Promotional Campaigns
Moderator:
Monica Orluk, Executive Consultant, Fiserv Lending Solutions
Speaker(s):
Renee A. Kroll, Vice President, System Administration, Guaranty Bank
Christine Pratt , Research Director, Consumer Banking and Credit, Financial Insights
Distressed Property Values: How to Ensure Accuracy
Speaker(s):
Susan H. Allen , Director, GMAC Residential Funding
James Park , Chief Appraiser & Senior Vice President, Aurora Loan Services
Janice Ramocinski, Chief Operating Officer, Kondaur Capital Corporation
Robert L. Walker CMB, CMT, Executive Vice President, First American
Legislative Update — Federal and State
Moderator:
Erick Gustafson, Senior Vice President of Legislative and Political Affairs, Mortgage Bankers Association
Speaker(s):
Paul F. Hancock, Partner, K&L Gates
Robert Power , Executive Vice President, Public Affairs, Countrywide Financial Corporation
Fraud Detection and Recovery
Speaker(s):
Kathy Coon, CRU, SRA, Chief Appraiser & Director, FNC, Inc.
Geoffrey Milne , Attorney, Hunt, Leibert, Jacobson, P.C.
Strategies for Effective REO Disposition
Co-Moderators:
Jane Kennedy Winters , Senior Vice President, National Sales, LandAmerica Lender Services
Shawn Miller, President and Chief Executive Officer, Arch Bay Capital, LLC
Speaker(s):
Jeff Frieden, Chief Executive Officer, Real Estate Disposition Corporation (REDC)
Cary B. Stemberg, Vice President, National REO Manager, IndyMac Bank
Christopher M. West, President, Green River Capital, LLC
Dean C. Williams, CMB, President & CEO, Williams & Williams Worldwide Real Estate Auction
High Volume Foreclosure States — Trends, Issues and Solutions
Moderator:
Richard M. Leibert, Managing Attorney, Hunt, Leibert, Jacobson, P.C.
Speaker(s):
Caren Castle, Managing Attorney, Castle, Meinhold & Stawiarski, LLC
James A. Miller, Managing Director, Default Operations, Chase Home Lending
Richard M. Rothfuss, President, Lerner, Sampson & Rothfuss
David Sunlin, Senior Vice President, Foreclosure & Bankruptcy REO, Countrywide Home Loans
Mary Jacque Thompson, Foreclosure Manager, EMC Mortgage Corporation
David A. Trott, President, Trott & Trott, PC
Handout:
Can the Great Lakes State Be Great?
Property Preservation Updates
Moderator:
Caroline Reaves, President and Chief Operating Officer, Mortgage Contracting Services, LLC
Speaker(s):
Leslie Bromer, Policy Specialist, U.S. Department of Housing and Urban Development
Marc J. Hinkle, Vice President, Loan Servicing, PHH Mortgage
Robert Klein, Chief Executive Officer, Safeguard Properties, Inc.
Vance Morris, Director, Office of Single Family Asset Management, U.S. Department of Housing and Urban Development
Sherilee Massier, Property Preservation Manager, Wells Fargo Home Mortgage
Freddie Mac Update
Speaker(s):
Ingrid Beckles, Vice President, Servicing & Asset Management, Freddie Mac
Patricia Chen, Vice President, Customer Management & Technology Integration, Freddie Mac
Rating Agency Update: How High Is the Bar?
Moderator:
Jennifer Lennon, Vice President, Loan Administration, Residential Credit Solutions, Inc.
Speaker(s):
William Fricke, Jr., Vice President, Senior Credit Officer, Moody’s Investors Service
Richard W. Koch, Director, Standard & Poor’s
Diane Pendley, CMB, Managing Director, Fitch Ratings
VA Servicing Redesign Update
Speaker(s):
Tanya Brennan, Project Manager, U.S. Department of Veterans Affairs
Michael Frueh, Assistant Director for Loan Management, U.S. Department of Veterans Affairs
Richard Fyne, Deputy Director, Loan Guaranty Service, U.S. Department of Veterans Affairs
Helen M. Galer, Realty Officer, U.S. Department of Veterans Affairs
Tela M. Gallagher, Project Manager, U.S. Department of Veterans Affairs
Barbara J. Harper, Assistant Loan Guaranty Officer, U.S. Department of Veterans AffairsArlen Klarenbeek, Loan Administration Officer, U.S. Department of Veterans Affairs
Carl W. Wasson, Supervisory Loan Specialist, U.S. Department of Veterans Affairs
Default Super Session
Moderator:
Avis R. Thomas, Executive Vice President, Cal-Western Reconveyance Corporation
Speaker(s):
Joel A. Freedman, Partner, Morris, Schneider, Prior, Johnson & Freedman, LLC
Suzanne M. Haumesser, MLO Unit Leader, Bank of America
Steve Kravitz, Director, Default Administration, PHH Mortgage
Joseph Morrison, Vice President, M&T Bank Corporation
Donna Sheline, Director, Homeownership Preservation Office,Chase
John P. Will, Vice President, Vendor Relations Manager, Arch Bay Group
|